Chatbox Thread

[theterminator93]

Guy behind the counter told me they clear records like that after four years and he seemed kind of pissed that I had such an old receipt.

For some reason, retail/cashiers often take it personally when they feel like the store they work for is being "taken advantage of" (from their perspective), as if the replacement/exchange/return came out of their own pocket.

 

[Derphound01]

For some reason, retail/cashiers often take it personally when they feel like the store they work for is being "taken advantage of" (from their perspective), as if the replacement/exchange/return came out of their own pocket.

Many times it does. I worked on the retail side of the parts and service industry years ago and it was a commission-pay job. We were paid a percentage of the final bill along with incentives or bonuses for selling whatever brand or item was being promoted that week.

Anything that was a warranty sale was essentially unpaid work.

Nothing pissed me off more than someone coming in with a dead battery in something like a GM with its 500 hold downs and I had to go test and swap it out for free while the other guy sells $500 of AC or brake parts without lifting a finger.

 

[theterminator93]

Interesting example. It's sad to hear that some companies chain their employees' paychecks to something they have little control over.

My experience in retail was for large companies that paid a base rate - no commission. Even in those environments, the attitude was prevalent.

 

[CDsDontBurn]

My "intro" into IT was working retail sales job at a place called PC Club back in the day. Think of it like a Fry's Electronics or Microcenter, but much more Mom and Pops style. They were pretty prevalent in SoCal and the greater SW part of the US.

Anyway, yes, the retail sales job was based salary of minimum wage and something like 5% of margin after a minimum sales floor, and the minimum sales floor was pretty low, $5k, IIRC. Whenever a customer came in for PC repair, us sales guys would swoon over to the customer because those PC repair invoices were 100% margin sales.

And whenever a return was made, especially on a high margin item, like a system build, it would defeat us. But I don't remember that the person making the return would take the hit on the sale / margin, it would be the person that made the sale.

 

[dDUBb]

Same thing happened to my car insurance rep .. i was trying to work with them ( farmers ) and he didn't give a shit until i canceled the policy - since I paid in full, he had already recieved his $300 customer retention bonus months before .. well they docked his paycheck and I finally got a call to resolve my issue. Too late.

 

[Derphound01]

Same thing happened to my car insurance rep .. i was trying to work with them ( farmers ) and he didn't give a shit until i canceled the policy - since I paid in full, he had already recieved his $300 customer retention bonus months before .. well they docked his paycheck and I finally got a call to resolve my issue. Too late.

We got our homeowners renewal this week and it went up $500 for the year. We have a 3bed ranch with a walk-out basement and it's paid off. It went up $400 last year, but I didn't say anything because we had a baby coming any day and I didn't have the energy to deal with it.

I've not been happy with them since they totalled the Fusion out for what was essentially trim damage, so I started getting quotes. All those companies must talk with each other because all the sudden I got a call from my agent wanting to discuss my options.

My "intro" into IT was working retail sales job at a place called PC Club back in the day. Think of it like a Fry's Electronics or Microcenter, but much more Mom and Pops style. They were pretty prevalent in SoCal and the greater SW part of the US.

Anyway, yes, the retail sales job was based salary of minimum wage and something like 5% of margin after a minimum sales floor, and the minimum sales floor was pretty low, $5k, IIRC. Whenever a customer came in for PC repair, us sales guys would swoon over to the customer because those PC repair invoices were 100% margin sales.

And whenever a return was made, especially on a high margin item, like a system build, it would defeat us. But I don't remember that the person making the return would take the hit on the sale / margin, it would be the person that made the sale.

The job I was at eventually transitioned to a base pay ($5.50/hr minimum wage) plus commission. Retention was awful and nobody was willing to work for free. As long as the customer didn't return the item the same day, you kept the commission. Once the day was done, the books closed. It was the warranty work that screwed us.

 

[KevinVarnes]

I wasn't mad at the guy behind the counter and I usually give retail people a wide berth. I think he was flustered because he couldn't pull it up quickly in his computer and the receipt wouldn't scan so he had to enter the information in manually. I don't really think I was taking advantage of anything other than the lifetime warranty that they sold with the part. Just because I keep my cars longer than the average bear doesn't mean the warranty doesn't apply to me.

 

[VicRattlehead]

Last week I did my first drag n drive event, Sick Summer. Went well, only casualty was a pair of tires and a canopy. If you ever get the chance, do it the week was a blast. I ran the dial your own class, we started with 114 cars ended up with 104, and I placed 18th. Not bad considering I haven’t need down the track in over two years.

 

[CDsDontBurn]

Well, it looks like my Honda's performance issue seems to be catalytic converter, all but confirmed.

Pulled the primary O2 sensor and she seems to be running better. She has that nice raspy raw v6 noise too. Kinda dig it

 

[Kenz]

This is interesting, someone actually got a mustang clutch setup to work.

It's for sale - https://www.facebook.com/commerce/listing/23965697989731355

 

[MadMikeyL]

It’s been done a few times, but it’s definitely not the easy way out. What those pictures don’t show is all the reworking of the dash that is required to clear the clutch quadrant. The dash itself has to be trimmed, the wiring has to be rerouted, and the HVAC ductwork going to the left side vents has to be removed completely.